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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Neufeld

Nancy Neufeld

September 11, 2024

5  out of  5
rating by Nancy Neufeld
"Susie was great. She answered every question we had. Will definitely be asking for her in the future if we need help with anything."
Profile photo of Javier Gomez

Javier Gomez

August 28, 2024

5  out of  5
rating by Javier Gomez
"Susie was very patient and helpful 10/10 experience"
We responded:
"Javier, so glad to hear you had a good experience with Susie. A 10/10 is great, we appreciate you and the 5 stars. "
Profile photo of M B

M B

August 23, 2024

5  out of  5
rating by M B
"This has been my insurance agent since I was 14. I’ve been very happy with their service!"
We responded:
"i love we have had you since 14, glad you are happy with your insurance experience. thank you for all the stars. "
Profile photo of Wouter Van Tonder

Wouter Van Tonder

July 16, 2024

5  out of  5
rating by Wouter Van Tonder
"Excellent service! Tiffany is very patient with new clients. Definitely recommend"
We responded:
"Wouter, glad to hear you had a great experience at our office and with Tiffany, we do have a great team!"
Profile photo of Justin Wright

Justin Wright

June 19, 2024

5  out of  5
rating by Justin Wright
"They took care of my multiple policies in a very timely and professional matter and saved my family and I some money!"
We responded:
"so glad to hear you had a good experience with insurance needs and saved some money. thanks for the 5 stars!!"
Profile photo of Anna Delay

Anna Delay

June 12, 2024

5  out of  5
rating by Anna Delay
"Debbie and her staff have been part of my life since before I can remember, at least fifteen years. Debbie has been open, honest, caring, and has never ceased to go the extra mile for me and my family. Susie and Tiffany are others on her staff that I've spoken to, and they've also been courteous, helpful and caring during the times I've needed it. I don't live in Hugoton anymore, and I don't have much contact with their office anymore, but that has not stopped them from always remembering me and asking after my health and well-being. Debbie and her office staff are like extended family, and I would 1000% recommend using her office for all your financial needs. She's just great."
We responded:
"wow Anna, thank you for the 5 gold stars and the comments about our long time relationship. we do look at our clients like family. we appreciate your trust. Debbie"
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Alyce Williams

April 9, 2024

5  out of  5
rating by Alyce Williams
"I have worked only with Susie. She is always quick to respond and help with any requests or changes. It’s been a pleasure working with her from the very beginning!"
We responded:
"Alyce, thank your for the 5 stars . I am glad to hear susie made your purchases easy and quick. Will be fun to work with you. "
Profile photo of Jody Carstens

Jody Carstens

March 17, 2024

5  out of  5
rating by Jody Carstens
"I’ve had great communication with Susie! She is very thorough and knowledgeable!! Thank you Susie, for your help!"
We responded:
"very nice to hear you had a good experience and Susie made insurance easy. thank you for the 5 stars!"
Profile photo of Greg Condren

Greg Condren

February 5, 2024

5  out of  5
rating by Greg Condren
"Best insurance company in the state of Kansas .....Debbie nordling and girls. They are always there to help when I need it..best I've had in my 40 years of business with them."
We responded:
"Greg , glad you came in yesterday and we got to visit and help you with your insurance needs. Nice to have customers we enjoy and have stayed with us and turned into family. you make it easy to smile. thanks for those 5stars!!!"
Profile photo of Cecilia Fabela

Cecilia Fabela

January 30, 2024

5  out of  5
rating by Cecilia Fabela
"Tiffany Reust is very helpful and always has a smile on her face."
We responded:
"Cecilia thank you for the 5 stars so glad you had a good experience. "
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Teresa Yost

December 20, 2023

5  out of  5
rating by Teresa Yost
"So knowledgeable, and so friendly, definitely the place to go"
We responded:
"thank you we do try and hard and hope we can make the experience fun. Enjoyed your kind comments. "
Profile photo of nancy Bansemer

nancy Bansemer

December 18, 2023

5  out of  5
rating by nancy Bansemer
"Always good service.Great staff."
We responded:
"Thank you for the review, nice to be able to get service face to face. We do have a great team. "
Profile photo of Miguel Rodriuez

Miguel Rodriuez

November 7, 2023

5  out of  5
rating by Miguel Rodriuez
"Amazing customer service, fast response, they will get you taken care of quickly! Super friendly!"
We responded:
"Miguel, thank you for being an amazing fun person to help. we sure love the five stars. yea!"
Profile photo of Elisabeth Froese

Elisabeth Froese

October 25, 2023

5  out of  5
rating by Elisabeth Froese
"I had an amazing experience with Susie! She was so easy to work with and she helped us with getting life insurance! I recommend speaking with Susie about getting insurance for you and your family!"
We responded:
"Elisabeth, I am really happy to hear that Susie was able to help you with your life insurance. Life insurance should always be this pleasant of an experience. thank you for the 5 stars and we look forward to helping you again. "
Profile photo of Lorraine Martinez

Lorraine Martinez

October 20, 2023

5  out of  5
rating by Lorraine Martinez
"Been with State farm for years Tiffany always helps us out when we have any questions about anything she is great!"
We responded:
"Lorraine, we are happy to work with you and always here to answer your questions, you have been like family. thanks for the great review!"
Profile photo of Elvira Deleon

Elvira Deleon

October 16, 2023

5  out of  5
rating by Elvira Deleon
"very kind, and easy to work with. definitely recommend"
We responded:
"Elvira, nice to get some great feed back that you had a good experience. thanks for letting us help you and the 5 stars !"
Profile photo of Tammy Slocum

Tammy Slocum

October 10, 2023

5  out of  5
rating by Tammy Slocum
"Debbie and Tiffany take great care of us with all our insurance needs. I really appreciate their prompt excellent customer service!"
We responded:
"Tammy thank you for letting us help you with your insurance. You and Trent have been great to work with and sure helped us gather lots of information. We do want to get it right. Sure, appreciate your business. "
Profile photo of Elizabeth Knelssen

Elizabeth Knelssen

October 10, 2023

5  out of  5
rating by Elizabeth Knelssen
"Super helpful people so informative and on top of everything! We've loved working with them."
We responded:
"Elizabeth , Susie enjoyed helping you make sense out of the billing . thanks for being so patient. "
Profile photo of Brittany Haunschild

Brittany Haunschild

October 6, 2023

5  out of  5
rating by Brittany Haunschild
"Susie was wonderful helping my family sign up for life insurance. She made the process easy and quick. Thanks girl! 😊"
We responded:
"Brittany we are very happy that we had the opportunity to help you with life insurance. Life is such an important part of planning for your families' security. thanks for letting us help you. "
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Alina Cuenca

September 29, 2023

5  out of  5
rating by Alina Cuenca
"Sean was very helpful"
We responded:
"We appreciate your business let us know if we can help you again. "
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Jacob Bartsch

September 18, 2023

5  out of  5
rating by Jacob Bartsch
"Excellent service"
We responded:
"thank you, sure can tell Susie really does enjoy helping people with their insurance needs. fun to watch!"
Profile photo of Susie Neufeld

Susie Neufeld

September 15, 2023

5  out of  5
rating by Susie Neufeld
"Amazing people! So helpful with anything 100% recommend"
We responded:
"wow !thanks for letting us help you ."
Profile photo of Ranelle Carter

Ranelle Carter

March 9, 2023

5  out of  5
rating by Ranelle Carter
"State Farm of Hugoton KS has been our insurance provider for several years and has served us well. The staff is friendly and always willing to help with our questions and insurance needs. We receive discounts through Drive Safe & Save, which makes our insurance more affordable. We really appreciate Debbie and her staff and what they contribute to our community."
We responded:
"thank you for your review it is always fun to work with great customers thanks again for a nice new shout out... happy to see you are benefiting from your drive safe and save. "
Profile photo of Mark Mengelkamp

Mark Mengelkamp

June 27, 2022

5  out of  5
rating by Mark Mengelkamp
"I'll trade you, a good review for better rates! Lol I'm kidding. I've had other companies offer better rates, I can't leave you because I feel I have fair rates and I've had no hassles at all with claims. Like it or not, you're stuck with me!"
We responded:
"We are happy to help you and enjoyed helping you with your insurance. We are happy we are stuck together. Lets continue our hassle free claims for sure. See you next time!"
Profile photo of Martina Mendoza

Martina Mendoza

February 11, 2022

5  out of  5
rating by Martina Mendoza
"Everyone is friendly, good service, and helpful"
We responded:
"Martina, always nice to have you come by and make the day fun. Cheers!"